Privacy Policy

Introduction

BarkGains ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website barkgains.com (the "Site") or use our services, including any related mobile applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

We may change this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

When you create an account, place an order, sign up for our newsletter, or otherwise interact with our Services, we may collect personal information, such as:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (credit card numbers, billing address)
• Order history and preferences
• Information about your dog (breed, age, size, etc.)

Usage Information

We may automatically collect certain information about how you access and use our Services, including:

• IP address
• Device type and operating system
• Browser type
• Pages viewed and time spent on pages
• Referring website or application
• Clickstream data
• Geographic location

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Services. These technologies help us analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may be inaccessible or not function properly.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer service and respond to your inquiries
• Send transactional emails (order confirmations, shipping updates, etc.)
• Send marketing communications, if you have opted in
• Personalize your experience and deliver content and product offerings relevant to your interests
• Improve our website, products, and services
• Analyze usage patterns and trends
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, customer service, web hosting, data analysis, email delivery, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Any payment transactions will be encrypted using SSL technology. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.

Your Privacy Choices

Account Information

You can review and change your personal information by logging into your account and visiting your account profile page. You may also send us an email at privacy@barkgains.com to request access to, correct, or delete any personal information that you have provided to us.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send. Even if you opt out of marketing communications, we will still send you transactional emails (e.g., order confirmations, shipping updates).

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our Services do not currently respond to "Do Not Track" signals.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at privacy@barkgains.com. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our California Privacy Notice.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

Third-Party Links

Our Services may contain links to third-party websites and services that are not owned or controlled by BarkGains. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.